A new Mercedes-Benz vehicle comes with manufacturer warranty protection designed to cover qualifying defects after you leave the showroom. Understanding what your Mercedes-Benz warranty covers—and what it doesn't—can help you know when a repair may qualify for coverage. Mercedes-Benz of Orland Park explains the basics of the New Vehicle Limited Warranty below.
What the Warranty Includes
The Mercedes-Benz New Vehicle Limited Warranty provides coverage for 48 months or 50,000 miles, whichever comes first. It covers qualifying repairs needed to correct defects in materials or workmanship, subject to the terms and exclusions in the vehicle's warranty booklet. Covered components can include major vehicle systems such as the engine, transmission, electrical equipment, climate control, and other factory-installed components.
Some components and adjustments have different coverage periods, so the specific warranty booklet for your model should always be consulted when determining whether a repair is covered.
Corrosion and Roadside Coverage
Additional protection includes coverage for corrosion perforation, which applies when corrosion causes sheet metal to rust through from the inside outward during the applicable warranty period. Surface corrosion, environmental damage, accident damage, and other outside influences are subject to separate exclusions, so owners should consult their warranty booklet for complete terms.
Mercedes-Benz Roadside Assistance is also available 24 hours a day. Vehicles covered by the New Vehicle Limited Warranty are eligible for complimentary qualifying roadside services, such as assistance with a flat tire or a dead 12-volt battery. Towing to an authorized Mercedes-Benz dealership is also available subject to program terms, while some services, including lockout assistance, may carry a charge.
What Falls Outside Standard Coverage
The New Vehicle Limited Warranty does not cover every repair or ownership expense. Routine maintenance and damage caused by accidents, misuse, environmental influences, improper repairs, or inadequate maintenance generally fall outside warranty coverage. Certain wear-related components and adjustments may also have shorter or different coverage periods than the standard 48-month/50,000-mile warranty.
Following the maintenance schedule in your owner's literature helps protect your vehicle and reduces the risk of repairs resulting from neglected maintenance, which may not qualify for warranty coverage. Your vehicle's warranty booklet provides the final terms, limitations, and exclusions for specific repairs.
Does an Electric Mercedes-Benz Have Additional Coverage?
Electric Mercedes-Benz models can include separate warranty coverage for high-voltage components and the traction battery in addition to the New Vehicle Limited Warranty. Coverage terms can vary by model and model year, so check the warranty booklet for your specific vehicle or speak with an authorized Mercedes-Benz service center for details.
Learn More About Mercedes-Benz Warranty Coverage in Orland Park, IL
Understanding your warranty can make it easier to know where to turn when your vehicle needs attention. If you have questions about whether a repair may qualify for coverage, the team at Mercedes-Benz of Orland Park can help you review the applicable warranty information and determine the appropriate next step. Always consult the warranty booklet for your specific vehicle for complete coverage terms, limitations, and exclusions.
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